Introduction to the "EU Importer" service

In accordance with the general obligations of the EU 2017/745 Regulations Article 13 of the importers, non-EU enterprises' products exported the EU can only put products into the EU market through the EU importers. In order to put the product into the market, the responsibility and obligations of the EU importer are as follows:

  1. Importers should help enterprises provide customs clearance and provide goods storage warehouses without damage product safety and performance requirements;
  2. The importer is responsible for reviewing the product packaging. Its names, registered business names or registered trademarks on the equipment or its packaging or with the attached documents, and the address of its business registration and the access to the importer;
  3. Importers should preserve unqualified devices and recalls and withdrawal complaints, and provide all information as required by manufacturers, authorized representatives and dealers;
  4. The importer is responsible for handling complaints and reports from related suspicious events from medical professionals, patients and users, and on the relevant suspicious incidents of marketing equipment;
  5. Importers should cooperate with the competent institution to take any actions to reduce the risk caused by their placement in market equipment according to the latter requirements. Importers should provide free device samples according to the requirements of the competent authority of member states.

If you have no EU importers or want to change the EU importer, please contact us at any time.

Featured Cases

The following lists some of our representative cases in the field of trade services

  • ALL
  • Medical Devices
  • Foods
  • Cosmetics
  • Others
Some of our clients

Curious to Learn More? Stay Tuned

You let us know whenever you want us to update anything or think something can be optimised.

Frequently Asked Questions

In principle, we only purchase medical devices, food and cosmetics that have been certified by the EU CE certification. Some products registered or certified by other countries/regions can assist in completing the CE certification to cooperate.

Sure. Choose us as your EU importer please.

In principle, it is certainly possible. Without violation of EU export restrictions, let's discuss it.

Except for the EU importer model, the rest are flexible and can be discussed.

We adopt a combination of online and offline sales. We have our own sales stores or channels offline, and products will also put on some e-commerce platforms online.

Get In touch

Welcome to leave a message in the form below to get in touch with us, we will reply to you as soon as possible.